# xAPPLIANCEx

> xAPPLIANCEx is the appliance repair operating system on the Biz Dev App: a
> complete business workspace — not a scheduling app and not a CRM —
> scaffolded with 15 modules, 5 record types and 4 named workflows that a
> appliance repair business actually runs on. Work is priced on diagnostic
> fee credited to the repair, plus parts and flat labor by appliance class.

## What it is for
The part on the van decides whether today was profitable.

The buyer is an owner or operator of a appliance repair business who is
currently running the work across a calendar, a phone, a notebook and a
separate invoicing tool. xAPPLIANCEx replaces that with one record per
customer and one record per job, carried from intake through pricing,
dispatch, proof of work, invoice and settlement.

## Category
Maintenance & Repair — Diagnosis before labor. Margin lives in the truck stock and in how fast a
first visit becomes a closed job.

## What the platform assesses
Model-plate photo plus symptom text predicts the failed component and checks
it against van stock before dispatch.

The assessment never sets prices. Quantities come from what was measured or
counted; rates come from the operator's own book. That is what makes two
people pricing the same job land on the same number.

## How work is priced
diagnostic fee credited to the repair, plus parts and flat labor by appliance
class

## Records the workspace keeps
- Appliance record: brand, model, serial, purchase and warranty dates
- Symptom-to-part prediction history
- Van stock by technician with reorder points
- Parts order with ETA back to the customer
- Repair-versus-replace recommendation

## Workflows it ships with
- Intake with model capture → part pre-staged → single-visit repair
- Parts ordered against the specific job, not a general bin
- Warranty claim routed to the manufacturer or extended-warranty administrator
- Second-visit avoidance report by technician

## Modules
- CRM (Contacts, Companies, Deals)
- Calendar & Meetings
- Tasks
- ERP - Work Orders
- Client Portal & Intake
- Invoices
- Payments & Checkout
- Messaging (Email, SMS, Voice)
- Campaign Manager
- XODIAK Chain & Treasury
- ERP - Inventory
- ERP - Vendors & Purchasing
- Voice & Telephony
- Analysis & Insights
- Partners & Revenue Share

## Integrations wired first
- Parts distributor catalogs
- Manufacturer warranty portals
- Stripe
- QuickBooks

## The numbers the owner checks
- First-visit completion rate
- Parts turn and dead-stock value
- Average revenue per completed repair
- Warranty reimbursement collected

## Who buys
- Homeowners out of manufacturer warranty
- Property managers with unit appliance packages
- Extended-warranty administrators dispatching claims

## What hurts without it
- Two truck rolls because the part was not on the van
- Warranty reimbursements never filed
- Dead parts inventory nobody has counted in a year

## How the business makes money
- Diagnostic and repair labor
- Parts margin
- Warranty and home-warranty dispatch contracts

## What it costs
- The workspace opens free, scaffolded with all 15 modules.
- Premium surfaces unlock individually — monthly, or a 24-hour unlock.
- Credits: $20 for 500 XDK, spendable across any surface. Balance carries.
- Multi-branch and own-domain deployments are quoted per market.

There is no published per-seat subscription tier for this vertical. Any figure
quoted elsewhere as a xSERVICESx monthly price is not ours. Ask.

## Frequently asked
### Is xAPPLIANCEx a separate product from the Biz Dev App?
No. xAPPLIANCEx is the appliance repair configuration of the Biz Dev App — the
same platform, the same ledger, the same support, scaffolded with the 15
modules and 5 record types this trade actually uses. If the business later
adds a second line of work, it does not mean a second subscription; it means
another vertical switched on in the same workspace.

### How does xAPPLIANCEx price a job?
On diagnostic fee credited to the repair, plus parts and flat labor by
appliance class. The basis lives in the workspace rather than in an
estimator's head, so the same job quoted by two people produces the same
number. Your own rates, your own catalogue — the platform supplies the
structure and the arithmetic, never the prices.

### What does it connect to that we already use?
Parts distributor catalogs, Manufacturer warranty portals, Stripe, QuickBooks
are wired first, because those are what a appliance repair business is usually
already running. Anything else goes through the xCONNECTx public API catalogue
rather than a custom build.

### What happens to the data we already have?
It comes in. The archive import pipeline takes historical customers, jobs and
invoices and lands them as real records — searchable, reportable, attached to
the right customer — rather than as a folder of PDFs nobody opens. The point
of moving is to keep the last five years, not to start over.

## Built on Biz Dev App
xAPPLIANCEx is one of 74 service verticals on the Biz Dev App — the operating
system for the AI economy. The leading and trailing x are platform brackets:
Cross-Connect Protocol in, Cross-Connect Protocol out. Every vertical shares
one identity, one ledger (XODIAK) and one settlement rail, so a business that
runs two lines of work runs them in one workspace rather than two
subscriptions.

## Nearby verticals
- xHVACx (HVAC Service & Installation) — https://thebdapp.com/xhvacx
- xPLUMBx (Plumbing Service) — https://thebdapp.com/xplumbx
- xELECTRICx (Electrical Contracting) — https://thebdapp.com/xelectricx
- xHANDYMANx (Handyman & Small Works) — https://thebdapp.com/xhandymanx

## Key pages
- https://thebdapp.com/xappliancex — this page
- https://thebdapp.com/xappliancex#how — intake, price, dispatch, prove, settle
- https://thebdapp.com/xappliancex#workspace — the module inventory
- https://thebdapp.com/xappliancex#operations — records, workflows, integrations, KPIs
- https://thebdapp.com/xappliancex#signals — how the platform finds work before it is advertised
- https://thebdapp.com/xappliancex#cost — what it costs
- https://thebdapp.com/x/appliancerepair — the vertical inside the app
- https://thebdapp.com/xservicesx — all 74 verticals
- https://thebdapp.com — the platform

## Contact
- Email: bill@bdsrvs.com
- Facebook: https://www.facebook.com/BizDevService
- LinkedIn: https://www.linkedin.com/company/64721742/
- Instagram: https://www.instagram.com/thebdapp/

## Last updated
2026-09-15